Questions & Answers

The easiest way to book is through our online booking system on Fresha — it's available 24/7 and you'll get instant confirmation. Alternatively, you can call Holly on 01473 760078, or email holly@nailsbyholly.co.uk.

BIAB stands for Builder In A Bottle. It's a flexible, self-levelling gel that acts as an overlay to strengthen and protect your natural nails. Unlike traditional acrylics, BIAB is much kinder to your nails and promotes healthy growth underneath. It's perfect if you want strong, beautiful nails without the damage.

With proper care, gel nails typically last 2–3 weeks. BIAB treatments can last even longer — usually 3–4 weeks before needing an infill. We recommend booking your next appointment in advance to keep your nails looking their best.

Please arrive with clean, product-free nails for the best results. Avoid applying hand cream or oils on the day of your appointment, as this can affect how well the product adheres to your nails.

We kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a fee. We understand things come up — just let us know as soon as possible!

We're based at Unit 78, Claydon Business Park, Claydon, Ipswich, Suffolk, IP6 0NL. We're conveniently located just off the A14, with free parking right outside the studio. Easy to reach from Ipswich, Needham Market, Stowmarket, and surrounding areas.

Absolutely! From simple glitter accents to intricate hand-painted designs, gems, chrome finishes and more — Holly can create almost any look you have in mind. Nail art prices are available on request as they vary depending on complexity and time involved.

Many clients prefer BIAB over acrylics because it's lighter, more flexible, and much less damaging to natural nails. BIAB promotes nail growth rather than weakening them. However, the best choice depends on your lifestyle and preferences — Holly can advise you during your appointment.

Yes! We offer gel nails on feet for £30. It's a great way to keep your toes looking gorgeous, especially during the warmer months.

To get the most out of your nails: avoid using them as tools, wear gloves when cleaning with chemicals, apply cuticle oil daily, and avoid peeling or picking at your gel. These simple steps will help your nails stay looking beautiful for longer.

Yes — Holly is a fully qualified nail technician with over 15 years of experience in the beauty industry. We are fully insured, use only professional-grade products, and maintain the highest standards of hygiene.

We operate by appointment only to ensure every client receives dedicated time and attention. Please book in advance via Fresha, phone, or email to secure your preferred time slot.